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Home Shop Safely

Shop Safely

Plan Your Visit

As per Stage 3 of Alberta’s Open for Summer Plan, starting July 1, 2021, all restrictions will be lifted. For full details, click here.

For outdoor seating options, we invite you to explore Eat & Seek, located on the main west entrance by the Food Court.

Curbside Pickup plus Takeout & Delivery options remain available for a touchless shopping experience.

Effective July 1, 2021, the centre will no longer have a capacity limit.

Please check our current capacity limits on our website. The capacity percentage shown on our website indicates real-time occupancy of the shopping centre based on the maximum allowable capacity under current Public Health measures.⁣⁣

Please text us at 780-328-2768 and our Guest Services team will be happy to answer your questions during mall hours.

Safety Measures

Your Safety is Important to Us

Effective July 1, 2021, as per the City of Edmonton, masks or face coverings will no longer be mandatory in public indoor spaces.

To protect the health and safety of their guests and employees, retailers may have their own policies that require all persons entering their store to wear a mask or face covering which covers the nose, mouth, and chin. Click here to contact retailers and confirm their current mask policy.


What to Expect on Your Visit

  • Wearing a mask is recommended.
  • Total centre capacity has been reduced as per current guidelines. Please view our live capacity tracker on kingswaymall.com to help plan your visit.
  • Shopping outside of peak hours is recommended (peak hours are 11 AM to 4 PM).
  • Increased signage to reinforce physical distancing, guide customer traffic flow, and hygiene.
  • Increased our cleaning frequency in high-touch and high-traffic areas using best practices and products identified by health organizations.
  • Placed hand sanitizer stations throughout the shopping centre.
  • Smartecartes are currently not available.

Please note that not all tenants are open.

Store hours are subject to change without notice. We recommend contacting the store prior to your visit to confirm their hours.

New Ways To Shop

Curbside Pickup

Curbside Pickup is available in marked zones in our parking area. Participating stores will provide you with a pickup location when you complete your order.