Guest Experience

Guest Experience is now open with limited services.

  • Purchase Kingsway Mall gift cards
  • Wheelchair rentals
  • General inquiries

Need assistance right away? Text us at 780-328-2768. If you’re looking for Lost & Found, please contact Security.

Phone Charging Stations

We’ve installed 2 new rental charging stations for your convenience. Located on the main level by Starbucks (near the escalators) and across from Shefield Express.

Gift Cards

With so many thousands of items, colors, styles, and sizes to choose from, deciding on the right gift for someone can be tough. That’s what makes Kingsway Mall Gift Cards the perfect gift-giving solution. With close to 200 shops and services to choose from, your friends and family are certain to find a gift that’s perfect – every time.

Available in denominations from $10 to $1,000. Visit Guest Experience for any Gift Card inquiries. Please note that some stores may not accept a Kingsway Mall Gift Card. Check with Guest Experience for more information.

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