Guest Experience

The Guest Experience kiosk is located near the Main West entrance.

Kingsway strives to continually reach new heights in Guest Experience. We offer a full range of conveniences to make your shopping experience pleasant and memorable.

A Guest Experience Representative will be glad to assist you in locating a particular store or to provide the following helpful services. Need assistance right away? Text us at 780-328-2768.

Complimentary Wheelchair or Walker Service

We proudly offer complimentary wheelchair and walker service to Kingsway customers. Simply provide one piece of identification (i.e. Driver’s License), and you are welcome to borrow one of our 18” wheelchairs or walkers while you shop.

Photocopy and Copying

We offer faxing (to Canada and the U.S.A.) for $1 per page, and copying for $0.25 per page. Cash only.

Gift Cards

With so many thousands of items, colors, styles and sizes to choose from, deciding on the right gift for someone can be tough. That’s what makes Kingsway Mall Gift Cards the perfect gift giving solution. With close to 200 shops and services to choose from, your friends and family are certain to find a gift that’s perfect – every time.

Available in denominations from $10 to $9,000. Visit Guest Experience for any Gift Card enquiries. Please note that some stores may not accept a Kingsway Mall Gift Card. Check with Guest Experience for more information.

For more information about the services above, please contact Guest Experience at 780-477-5756.

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Hi, this is Kingsway Guest Services, how can we help you?